Stop Toxic Employees from Sidetracking Your Organization

Event Information
Product Format
Prerecorded Event
60 minutes
Product Description

Gain the Confidence to Confront—and Correct—Bad Behavior


How many times have you had to work with a difficult employee? Have you ever thrown up your hands in frustration because of a negative attitude, back-stabbing, or lack of attention to timeliness or detail? Working with others—even disruptive others—is part of daily work life. But you don’t have to let behavioral challenges sidetrack your own work, or your organization’s productivity.

Learn to confidently confront toxic employees in this instructive session, presented by Human Resources specialist Carol Hacker. Plus, find out how to proactively identify and manage employees that indicate a high likelihood of toxic behavior—before they cause damage in the workplace.  

This information-packed webinar shows how to prevent toxic employees from becoming morale busters and how to set standards for positive behavior. Hacker will also help you work toward retaining the “challenging employees” who, in the long run, are worth the effort. You’ll leave this event with dozens of practical tips for addressing specific, difficult-behavior problems that you can put to use immediately!

Session Highlights

In this conference, you will learn to:

  • Identify (and avoid) common mistakes for dealing with difficult employees
  • Implement coping skills when your frustration with a toxic employee hits the roof
  • Use the “I’m in your court” approach to discipline
  • Recognize toxic behavior before it becomes a crisis—and teach managers to do the same
  • Get toxic employees to agree that there is a problem
  • Master the goal of giving critical feedback without bruising egos and causing defensiveness
  • Understand “behavior blindness”
  • Build a workplace culture of trust where no one loses face and the outcome is “win-win”
  • Be a coach, not a cop—and take responsibility for how you are heard
  • Use positive reinforcement before you tell someone what he or she did wrong

Who Should Attend

  • HR professionals
  • Managers
  • Supervisors
  • Team leaders
  • Executives who have responsibility for overseeing a team of one or more people.
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About Our Speaker

Carol Hacker | Human Resources management  Speaker

Carol Hacker is the former Director of Human Resources and Safety for the North American Division of a European manufacturer, Employee Relations Manager for the Miller Brewing Company, and County Office Director for the US Department of Labor.  Headquartered in Atlanta, GA, Carol has been the President and CEO of Hacker & Associates since January 1989.  She specializes in teaching HR professionals, managers, supervisors, team leaders, and executives...   More Info
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