Retention Interview Toolkit: A How-To Guide to Stay Interviews

Event Information
Product Format
Prerecorded Event
90 minutes
Product Description

Get Tools and Strategies for Conducting Stay Interviews in Your Company


Turnover across the country has been increasing and is expected to continue to increase, resulting in increased costs and reduced company effectiveness. CEOs have identified employee retention as a critical business imperative and stay interviews offer a targeted and specific solution to turnover. Stay interviews have the benefit of increasing employee motivation, engagement, development and empowerment. Stay interviews help to identify areas of retention risk and offer a proactive solution for managing risk. Retention interviews offer a targeted process for focusing retention efforts on high impact employees.

A study reported that 86% of employees plan to pursue new jobs and employee turnover is on the rise and is expected to continue to worsen over time. In addition, over 60% of companies report having difficulty recruiting key talent. Stay interviews are a proven method of decreasing turnover and increasing retention. Most companies see retention as a key strategic imperative,; however, less than half have a specific retention plan. Unfortunately, most retention efforts are overly general, expensive, and have little positive impact on turnover.

Stay/retention interviews offer a specific, targeted, and effective solution to the turnover problem. Rather than throwing money at the problem, this tactic gets at the source of the retention issues by determining why each employee is likely to stay or leave and then develops an effective plan to retain valuable employees. The pressing issue is that avoidable employee turnover costs companies billions and that retention interviews offer a viable solution for managing turnover risk.

Join this session, where expert speaker Wesley Pruett will provide the details of specific and useable tools for conducting stay interviews in your company. You will receive a toolkit for actually conducting stay interviews. The toolkit will contain: supervisor’s pre-interview form to set the stage for the interview, staff retention interview questionnaire, retention interview form with specific questions in 10 key areas, including an individualized retention plan for each employee, and a retention tracking form.

The core of the toolkit is actual interview questions in 10 key areas. This process leads to a plan of action that increases the probability of retaining valuable employees. The retention toolkit gets at the source of the problem and allows managers and employees to work collaboratively to create a realistic plan of action.

Session Highlights

This session will cover:

  • A system for tracking retention in relation to risk of leaving and employee performance
  • The real cost of turnover
  • The factors that impact why employees stay and why they leave
  • The cycle of a retention plan and the important metrics to measure
  • The link between employee satisfaction, motivation and engagement, and how it relates to stay interviews
  • Why retention interviews are superior to exit interviews
  • How to hold managers accountable for retention
  • Five essential communication steps in the interview process
  • The process of using the retention interview toolkit
  • How to set the stage for an effective interview
  • How to conduct the retention interview
  • The specific process for conducting interviews
  • Questions linked to the 10 essential retention factors
  • A toolkit for conducting stay interviews

Who Should Attend

  • Anyone responsible for employee retention
  • Leaders
  • Managers
  • Human resources
  • Employee development
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About Our Speaker


Wes Pruett is owner of HR Advisors LLC, a consulting practice that provides service to clients who seek to align their business and employees creating successful outcomes and excellent work environments. After 20 years in senior leadership within the Mayo Health System he founded HR Advisors LLC.

Wes provides solutions to companies for a wide variety of HR issues including compensation, compliance, policy development, performance management, and...   More Info
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