Workplace Violence in the Healthcare Setting: Plans, Policies and Procedures

Event Information
Product Format
Prerecorded Event
60 minutes
Product Description

Impact of Workplace Violence in Healthcare & How to Formulate Robust Preventive Plans, Policies & Procedures.

Though healthcare accounts for 18% of the workforce, nearly half of all workplace violence happens to people in healthcare occupations. That’s an alarming number. Workplace violence is becoming increasingly commonplace in healthcare facilities, including violence against physicians, nurses, emergency responders, social workers and other healthcare practitioners. This can result in reduced patient satisfaction, increased medical errors, increased cost of care and unexpected adverse outcomes that could have been avoided. Also, your valuable employees may start seeking positions in less hazardous work environments.

OSHA, The Joint Commission of Health Care Accreditation, state regulators, DNV and HFAP and various industry groups is pushing for a policy that involves "universal precautions for violence". Simply put, violence that is expected should be avoided through personal safety training, which also reduces the likelihood of being assaulted. Though healthcare facilities and hospitals use safeguards to maintain a safe workplace for employees, patients and visitors, yet, despite these efforts, workplace violence can never be completely prevented without proper training and preparedness.

In this webinar, Joe Rosner, a nationally recognized workplace violence and personal safety expert, will discuss the scope and impact of workplace violence in a healthcare setting; the types of workplace violence; training and education; and effective ways to prevent and deal with workplace violence in healthcare facilities. Attending this session will help you formulate robust preventive plans, policies and procedures in your healthcare organization. You’ll be able to reduce exposure to liability and enforcement action in the event of an incident while complying with government and industry standards; maintain job satisfaction and reduce employee turnover; and shield your organization from increased workers’ compensation claims and other insurance costs. Most importantly, this session, by guiding you to create an effective workplace violence action plan, will help you prevent adverse impacts on quality of your patient care.

Session Highlights:

  • Impact and likelihood of workplace violence in a healthcare setting. How common it is and the financial cost involved.
  • Economic impact of workplace violence.
  • General risk factors.
  • What does the stats say?
  • Typography of workplace violence.
  • Hazard prevention and control in the workplace.
  • How violence impacts the ability of organizations to provide quality care and retain and attract employees?
  • Types of workplace violence and their associated risk factors.
  • Elements of a Workplace violence prevention program:
    • Management Commitment and Employee Involvement
    • Worksite Hazard Analysis
    • Training and Education
  • Recognizing warning signs or escalating behavior that may result in workplace violence.
  • Responding to incidents of workplace violence
  • Information for first responders
  • Preventing volatile situations and protecting oneself and others in violent situations.
  • The Violence Triangle
  • Recordkeeping and evaluation activities.
  • Case Study: Danbury Hospital.
  • Elements of a workplace violence prevention program.
  • Sample written policy
  • OSHA General Duty Clause Section 5(a)(1)
  • OSHA Enforcement Actions
  • Joint commission standards

Who should attend?

  • Professionals in Risk Management: Security Directors, Managers & Officers, Education Professionals
  • Compliance Professionals: Safety Managers, Directors and Officers Members of the safety team

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About Our Speaker

Joe Rosner - HIPAA Requirements Expert

Joe Rosner is the Director of Best Defense USA. Since September 12, 2001 Joe has taught personal safety and self-defense to thousands of healthcare professionals. His credentials include military, law enforcement and bodyguard experience, multiple black belts and growing up on the Southside of Chicago.


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