Face To Face Audits: Why Things May Be Worse After Elimination of the Narrative

Event Information
Product Format
Prerecorded Event
60 minutes
Product Description

Face To Face Audits and the Negatives of Eliminating the Narrative


The FY2015 PPS Final rule implemented a major change to the face to face requirement – it eliminated the narrative. However, in its place agencies are now dependent upon the physician's documentation to support the certification. The Face-to-Face audits have begun and already we are seeing the impact of these changes. The results of these audits will require agencies to further consider face to face compliance.

Join this informative session with expert speaker, Robert W. Markette, Jr., who will review the new issues raised by these audits and potential compliance solutions. This session will also give you ample opportunities to learn about the requirement of the revised face to face regulations – allowing you to see the results of the face to face audit process. You will also learn strategies for complying with the requirement in light of these results and review ways to help physicians properly document for face to face audits.

Session Highlights:

  • Why the elimination of the narrative is not the relief the industry had hoped for
  • What the audits shows us to expect going forward
  • How agencies can address dependence on the physician's documentation
  • Ways to try to ensure the physician's documentation is sufficient, without upsetting the physician
  • How to prepare for audits under the new face to face requirements
  • Why educating the physician will be extremely important

Session Agenda: 

  • F2F Documentation – Anti-Fraud Provision
  • F2F Audits
  • Original F2F implementation and Revisions
  • CERT Report – HHA Error Rate
  • HHPPS CY2015 Final Rule Details
  • Physician’s Record and Exception
  • F2F Compliance
    • Certification
    • Supporting Documentation
    • Clinical Note
    • Contents of Documentation
    • Supplemental Documentation
  • Examples and Scenarios for F2F Compliance

Who should attend?

  • Owners
  • Administrators
  • DONs
  • Marketers

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About Our Speaker

Robert W. Markette - Home Care Expert

For more than a decade, Robert W. Markette, Jr., CHC, has focused his practice on representing home health, hospice, private duty and DME providers in all aspects of their operations. With more than a decade of experience in working with these industries, Robert has developed a reputation for understanding the operational, compliance and legal/regulatory issues facing homecare providers.

In representing the homecare industry, Robert...   More Info
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