Hospitals must protect patients in their care, and comply with the quality assurance and per-formance improvement (QAPI) program in doing so. There are plenty of rules to follow—including standards outlined in The Joint Commission’s (TJC) patient safety systems chapter and Sentinel Event Policy and The Centers for Medicare & Medicaid Services’ (CMS) root cause analysis (RCA) requirements. The idea is straightforward—to learn from past patient safety events to better protect those under your care. Achieving system improvements to satisfy the feds is less so.
In this informative webinar, presented by hospital compliance consultant Sue Dill Calloway, you will learn to use current standards to structure an integrated patient safety system. Callo-way will teach you to answer for yourself the questions surveyors ask during a validation or certification survey so that you’re better prepared to meet requirements. She’ll also explain how to involve staff in patient safety initiatives, institute non-punitive systems for reporting mistakes, analyze the cause of each serious safety event, and incorporate sentinel event alerts into your practices.
After attending, you’ll fully understand the CMS final QAPI worksheet section on patient safe-ty, the TJC sentinel event policy and procedures, and the RCA requirements your hospital must meet. You’ll know how to analyze past safety errors in a way that is both thorough and credi-ble—and use that information to demonstrate your hospital’s ability to improve both patient safety and quality of care.
Turn your hospital into a learning institution—a place that makes smart use of patient safety data and leans on a team of responsible, accountable personnel to create a culture of safety for all.
This webinar will teach you to:
Who Should Attend
This online presentation will benefit anyone responsible for ensuring hospital patient safety and care quality, as well as compliance with CMS and/or TJC standards, including:
Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.
Sue Dill Calloway, RN, MSN, JD, is the president of Patient Safety and Healthcare Consulting and Education company with a focus on medical-legal education especially Joint Commission and the CMS hospital CoPs regulatory compliance. She also lectures on legal, risk management and patient safety issues. She was a director for risk management and patient safety for five years for the Doctors Company. She was the past VP of...
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